Meet Wolven:

The future of fashion is now. Creative designs, sustainable sourcing and production, respect for our planet and its inhabitants — at Wolven, we’re committed to changing the game. When we say we want to Make Sustainability Sexy, we truly mean it. We are a team of artists and activists, working to erase the negative footprints on our earth. Our efforts include our sustainable methods of production, sourcing, the use of recycled materials, and carbon-offset initiatives. We believe that a collective effort of sustainability has the ability to change the trajectory towards a healthier, more verdant planet. See? Sexy. For more information please visit on Instagram at @wolven and online at www.wolventhreads.com.

The Wolven team is tiny, yet mighty. Our most successful team members are self-motivated and driven toward creating growth. The nature of a lean team means that every individual’s work matters that much more. We are a driven group that is motivated to take the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible trailblazers who thrive in a fast-paced work environment and are eager to work collaboratively. 

A successful candidate works well in a dynamic environment with minimal supervision. At Wolven we all roll up our sleeves to pitch in and do whatever it takes to get the job done. Each day is a little different, which is what keeps us on our toes and excited to come to work every day. We are a small team and you are expected to bring a positive mindset and driven attitude to each day. 

The Ambassador Program Specialist Role:

The purpose of this position is to develop and execute a revenue-driving ambassador program strategy that will nurture customers and increase LTV.

Major Responsibilities:

Essential Duties and Responsibilities include the following, yet other duties may be assigned. As a small team, working at Wolven means being willing to step outside of your job description.

  • Be a face to the brand ambassador program and be comfortable on camera
  • Host a monthly Zoom call for our brand ambassadors
  • Engage with every comment left on our various social channels each day (Instagram, Facebook, and TikTok) 
  • Monitor comments on our Mighty Network
  • Engage with tagged influencer and customer posts each day
  • Manage advertising comments
  • Manage tagged content and User Generated Content for our website
  • Report any pressing issues to Marketing Manager
  • Respond to DM's 
  • Alert Customer Service team of any urgent issues
  • Act as a resource for brand ambassadors to come to (engaging with ambassadors, answering their questions, etc).
  • Manage a folder of all user-generated ambassador content for advertising
  • Approve brand ambassador commissions
  • Reach out to influencers and ambassadors for content collaborations
  • Oversee email marketing initiatives for ambassador program
  • Manage email and SMS flows for ambassadors
  • Schedule content for Mighty Network
  • Ensure ambassador retention
  • Keep in close contact with top-earning ambassadors

Core Competencies:

To perform this job successfully, an individual should demonstrate the following competencies:

  • Strong copywriting skills
  • An understanding of brand positioning
  • Adaptability
  • Be social media savvy with a customer service state of mind
  • Understand the Wolven voice and have the ability to communicate effectively in a fun and friendly manner
  • Strong knowledge of influencers, celebrities and pop culture references
  • A passion for managing groups
  • Email marketing experience 
  • Group leadership experience

Minimum Qualifications:

  • 1 year of experience in Social Media
  • Bachelor's Degree in Communications, Fashion, Public Relations, Marketing or related to writing
  • Experience with GSuite
  • Passionate about sustainability and fashion
  • Friendly and outgoing
  • Email & SMS marketing experience

Preferred Qualifications:

  • Previous experience leading a group (school club, sorority, etc)
  • Previous brand ambassador program management experience or experience being a brand ambassador
  • Bachelor's Degree in Public Relations, Marketing or related to writing
  • Photoshop experience 
  • An obsession with social media, specifically Instagram
  • Understanding of Refersion
  • Experience with Shopify, Carro and FourSixty 

 

Wolven Threads, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, protected Veterans and Individual with Disabilities.

Please email your résumé to careers@wolventhreads.com

July 05, 2022