Thanks for shopping at wolven|threads! If you are not entirely satisfied with your order, we are here to help!
If your item doesn’t fit or you want a different item or print we are happy to assist you in making an exchange! To be eligible for an exchange, your garments must be unworn and have their original tags attached. Swimwear must have the original protective liner.
Returns are accepted on unworn items if they are shipped back to us within 21 calendar days from the date that the order arrived. Tags must be attached and swimwear must retain the original protective liner. Items purchased with discount codes of 20% or higher are only eligible for exchange.
As soon as we receive your return we will inspect it, notify you via e-mail, and process an immediate refund on our end. Any 1-2 day delay in receiving your credit will be determined by your bank or credit card.
Shipping costs are nonrefundable. Shipping for exchanges is free if you request a pre-paid label. Shipping for returns is covered by the customer.
If you have any questions on how to return your item to us, please feel free to contact us at firstname.lastname@example.org