Thanks for shopping at wolven|threads! As a small business, we really appreciate your support! If you are not entirely satisfied with your order, we are here to help!
If your item doesn’t fit we are happy to assist you in making an exchange! Items can be exchanged for other items of equal value. To be eligible for an exchange, your garments must be unworn and have their original tags attached. Swimwear must have the original protective liner.
Exchanges on Sale Items
Sale items are eligible for exchanges of equal or lesser value, however the customer must pay for shipping the garment back to us and for shipping of the replacement item.
Returns are accepted on unworn items purchased without a discount code if they are shipped back to us within 21 calendar days from the date that the order arrived. Tags must be attached and swimwear must retain the original protective liner.
As soon as we receive your return we will inspect it, notify you via e-mail, and process an immediate refund on our end. Any 1-2 day delay in receiving your credit will be determined by your bank or credit card.
Customers are responsible for covering return shipping costs. Shipping costs are nonrefundable. If you are exchanging an item, we will ship your new item free of charge.
If you have any questions on how to return your item to us, please feel free to contact us at email@example.com