Thanks for shopping with Wolven! We provide easy exchanges within 45 days of delivery and returns within 21 days of delivery.
Returns are accepted on brand-new unworn-items if shipped back to us within 21 days from the date of package delivery. Tags must be attached and swimwear must retain the original protective liner. Items purchased at events or with discount codes or promotions equal to a discount of 20% or higher are eligible for exchange or store credit only.
If your item doesn’t fit or you want a different item or print we are happy to provide an exchange within 45 days! Your items must be unworn with original tags attached. Swimwear must have the original protective liner. When exchanging items purchased on sale or using discount codes of 30% or higher, $8.00 will be charged for exchange shipping.
As soon as we receive your return we will inspect it, notify you via e-mail, and process an immediate refund on our end. A $6.00 fee for shipping and re-stocking will be deducted from the order refund, unless you choose store credit. Any short delay in receiving your refund will be determined by your bank or credit card. If you choose store credit instead of a refund, the decision is final.
Shipping costs are nonrefundable for returns for refunds. Our $6.00 cost for shipping will be deducted from the order refund. Shipping for exchanges within the US is free unless the order was discounted at 30% or higher, in which case our $8.00 exchange shipping cost applies which includes the return shipping and exchange item shipping.
International Returns & Exchanges
Return shipping is the responsibility of the international customer. After the return arrives we will ship the exchange item free on orders of $150 USD +, or for a cost of $9 USD for orders below $150 USD. To expedite your exchange quickly, feel free to order your exchange items separately first and return your first order separately.
We are unable to cancel an order after it has been placed, including "Pre-Order" items. We can change the sizes or prints of the items upon request, if available.
If you have any questions, please contact us at email@example.com